Getting faster responses to questions & support tickets
When I see a huge email or support ticket, I’ll almost always “leave it for later”, and address the shorter tickets first. This is because more people get timely responses. I don’t always have time to...
View ArticleHybrid & Uber updates
I’ve just updated the servers, but the remote desktop access details have all changed. I’ll send everyone new access details. If you don’t receive them, let me know. If you wanted changed carried over...
View ArticleHybrid/Uber phone software updates
If you’ve purchased unsupported hardware (phones) for the main phone app, you might find it doesn’t work properly. For example, you might not be able to select suitable video resolutions with external...
View ArticleHybrid phone camera app
I’ve received the latest Hybrid camera app. So far it works with the common external cameras, but I still have more testing to do. I’ll release it for everyone’s use, but remember I haven’t fully...
View ArticleDelay in email responses
Just letting everyone know I’m a bit behind on email responses. I’m aware of it and will respond to everything by mid next week. The post Delay in email responses appeared first on Roulettephysics.com...
View ArticleResponses for next 7 days
Responses to emails and support tickets will be delayed for the next 7 or so days. Almost all emails are responded to anyway, but I’m aware some issues have been outstanding for a while. This is...
View ArticleExpected server downtimes
Some servers are moving to Perth (far Western Australia), which benefits players in Europe. And some to Sydney (East coast), which benefits players in North & South America. The ping improvement...
View ArticleServers back online
All servers are back online, but many are not at their intended destination because of flooding throughout Sydney. The flooding may not subside for 1-2 weeks. I’ve had to use alternate hardware and...
View ArticleIMPORTANT: Hybrid, Uber & JAA phone IP and port changes
Within the next few days, almost everyone will need new IP addresses and PORTS to use in the mobile phone apps. This will apply to the Hybrid, Remote Uber, and JAA phone. Without the correct IP and...
View ArticleNew JAA Phone Server Address
The server address has changed for the phone app. The new address is in the knowledgebase article at https://www.roulettephysics.com/forum/index.php?action=kb;area=article;cont=65 (log into your forum...
View ArticleGeneral schedule update for 2022
I’ve been very preoccupied with unrelated business, so my responses have been slow for some time. But I explained this would be the case long ago. I haven’t been taking new players for the system for...
View ArticleClosed To New Players From Today
From today (6th May 2021) I’ve stopped accepting new players for the system at www.rouletteadvantageplay.com How this affects existing players: As per the contracts, I will continue to support...
View ArticleJAA phone version server address change
The server address has changed. Please see the forum knowledgebase for the updated address at https://www.roulettephysics.com/forum/index.php?action=kb;area=article;cont=65. Everything else is the...
View ArticleCompany and bank account closure
I’m in the process of de-registering the company, so I’m closing the associated bank account too. Please do not send further payments to the previous address as they’ll bounce back to you. Any...
View ArticleHybrid, Uber and JAA server changes
Because of the encryption servers between players and the actual servers, there is sometimes connection instability. I’ve made some changes to improve connection reliability. You’ll still use the same...
View ArticleHybrid & Uber Custom Server Locations
You can now have servers in custom locations. The benefits are: Get predictions 1-2 seconds earlier (useful if you really need the extra time) Every communication between the players and the server...
View ArticleWickr messages and emergency contact
Over the past few weeks, I havent been getting any Wickr notifications, so I haven’t been aware of server issues without checking my email. The problem was players were still abusing the Wickr by...
View ArticleNew Private Messenger App
From now on we’re using a new private messenger app called Session. Get it from https://getsession.org/ When you’ve installed it, you create your “Session ID”. This is basically your username. When...
View ArticleChristmas holidays schedule
Through the holiday period I’ll still respond to emails, although only the more time-sensitive ones for now. But again please keep in mind I’m semi-retired and might only sit at my pc once a week...
View Article
